How it works
Use Voiceform with the tools you already love
Collect data with Voiceform and share it with over 5,000 applications like Slack, HubSpot and more.
Understand your data. Access Sentiment, Theme and Topical Insights with our Analytic Dashboards & APIs.
Prioritize customer feedback across your organization.
Spend less time sorting, filtering and manually analyzing data, and just focus on what needs to be actioned from it. We ingest your data from CSVs, Surveys and more to get a total view into your feedback.
How it works
Voiceform's analysis tools allow you to leverage both self-serve capabilities through our Insights Dashboard, or leverage APIs to analyze your customer feedback from multiple sources and then visualize this data either in Voiceform or in your own corporate tools.
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"Voiceform is great because it’s everything you love about interviews, except way less work and you're able to do it at scale. When conducting research with Voiceform, I love that you can hear customers pause, hear their voice shake, and hear the emotion in their voice."
Ben Zeidler
Co-Founder, Nonfiction Research
Centralize your Feedback
Here's how Voiceform helps you analyze feedback from multiple sources:
1. Collect & Centralize Data
In you're looking to review customer feedback beyond the data collected via Voiceform surveys and forms, we allow you to submit data from surveys, feedback and reviews via spreadsheet (CSV) to have a full sentiment and themes analysis conducted across your customer feedback.
2. Intake Data
Through API or Spreadsheet, we will ingest your customer feedback to perform reliable and scalable data analysis across your Voiceform surveys, Feedback Data and Reviews.
3. Voiceform Analysis
Auto-categorize data. We'll do all the heavy lifting, and allow you to view your combined customer feedback data into one single view that can be sorted and filtered by Sentiment, Themes, Sub-themes and Categories.
4. Share & Visualize Data
Visualize your data. Once analyzed, you'll be able to view your customer feedback either in Voiceform or pass the analyzed data to company data warehouses, dashboards, consumer-facing products and more via API.
5. Review Actionable Insights
Produce insights in record time. This means that you'll be able to understand trends, prioritize mission-critical jobs to be done, measure business performance and plan for the future with confidence by knowing that your data is reliably analyzed and centralized into one clear view.
Let's chat!
Let's get your team started!
Book a personalized demo of our Voiceform Analysis capabilities and APIs.
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Trusted by the world's most customer obsessed brands
Understand your data
With Voiceform analysis capabilities, we allow you to understand all of your customer feedback. It's as easy as 1, 2, 3:
1. Collect
Produce insights in record time. This means that you'll be able to understand trends, prioritize mission-critical jobs to be done, measure business performance and plan for the future with confidence by knowing that your data is reliably analyzed and centralized into one clear view.
2. Automate Insight
Access actionable, accurate insight. Understand specific customer needs, issues and desires with an accurate point of view of their sentiment across themes and topics.
3. Make Great Decisions
Know what to do next. Prioritize feedback so you can action what truly matters to your business. Understand feedback at the highest level, or right down to key segments or demographics.
