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We make it easy to figure out what your customer thinks and why.

1

Build your Voiceform

Every Quant question you could ever need like Matrix, NPS, and CSAT to qualitative open ends like voice and video capture. Design your Voiceform to reflect your brand and implement conditional logic as well. Find more about our features on our features page.

Illustration showing Voiceform's different question types
2

Share your Voiceform

Source B2B or B2C respondents directly from Voiceform or share your Voiceform anywhere you'd like: email, in product, sms, chat and more! Access thousands of integrations to send data where you need it.

Illustration showing Voiceform surveys being shared to recipients and data being sent to third party apps through integrations
3

Uncover insights  on a deeper level

Leverage our analysis tools to uncover trends, summarize responses, understand participants statistics, customer sentiment and more.

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Our customers love Voiceform

3 G2 badges including High Performer for Winter 2022, Spring 2022, Summer 2022
4.8 stars on G2
"We were looking to supplement our longer form deeper experience tests with quick voice feedback in order to provide a more comprehensive view. We use Voiceform to complement our existing feedback assessments."
Mona Sabet
Chief Corporate Strategy Officer
"With Voiceform, voice responses are easier to use than typing out a lengthy response and have the added benefit of capturing the customer's train of thought."
Kevin Vielbaum
Program Manager, Voice of the Customer

Still not convinced?

Try it yourself!

How it works

Use Voiceform with the tools you already love

Collect data with Voiceform and share it with over 5,000 applications like Slack, HubSpot and more.

Why do customers use Voiceform?

Illustration showing a Voiceform survey with question "How was your experience with our new product" with a record answer button under it.
Increase speed to insight
Scale Qual Interviews and calls

Voiceform combines the scale of a traditional survey with the insight of a customer interview. Within Voiceform you can leverage Quant + Qual + AI Probing in the same survey.

An illustration showing data from Voiceform surveys.
Uncover customer sentiment
Understand customer satisfaction

Voiceform is the worlds most powerful way to understand how your customer truly feels. Figure out the why behind NPS and CSAT scores and unlock emotional insights through the platform through robust analysis capabilties.

An illustration showing different types of content such as testimonials, star ratings and audio players.
Stand out from the crowd
Create amazing content

Lot's of users use voiceform to collect customer stories, content, and increase conversions through voice and video testimonials.

Our customers love Voiceform

Tim Wilbourn
VP Customer Experience, RingCentral
With Voiceform’s interactive surveys, we saw a 40% increase in responses. The ability to choose the channel and time frame customers received surveys also resulted in a 60% increase in our customers’ willingness to participate in the survey and provide feedback
Andrew Wald
MD, Global Technology Solutions, JLL
“We promoted [Voiceform] as a new way of providing feedback. People were interested in engaging this way, which increased our survey acceptance rate, which I would say was about 70%. I think our results stemmed from the innovation, and a different way of doing surveys versus live interviews and or pen-to-paper type surveys.”
Kevin, Veilbaum
Program Manager, Voice of the Customer, Slack
"With Voiceform, voice responses are easier to use than typing out a lengthy response and have the added benefit of capturing the customer’s train of thought."
David Thomas
Head of Marketing, Baremetrics
“The value that we got out of [Voiceform] is 1000x more than any other kind of customer feedback survey that I've ever done and having done a lot of product, a lot of product marketing surveys, being able to hear the voice of the customer is an extreme advantage. It's not as easy to put onto a chart or to make it into a graph. But it’s so much more actionable and so much more useful."
Martin Gomez
COO, WingAI Technologies
"In terms of revenue, I could say with confidence that we’ve saved upwards of $100,000USD during the last six months [with Voiceform]. We’ve been able to understand our customers, if they’re happy right away, if they are subtly unsatisfied, [and in need of more support.]"
Jay Tye
COO, Echo MR
"With our first Voiceform, we saw immediate results. 5x the quality of data. We were really surprised to see the difference and the caliber of thoughtfulness within the responses. When hearing feedback about Voiceform, it was pretty noticeable that people felt like they had a voice. Like they were being listened to and and that their thoughts and suggestions or feedback was welcomed and appreciated."

We make collecting, sharing and analyzing data a breeze

Get started for free. Get instant access to Voiceform features that get you amazing data in minutes.

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