Voiceform Privacy Policy
Last Updated: Oct 21, 2025
Thank you for visiting Voiceform! We value your privacy and want you to understand how we collect, use, and protect your personal data when you interact with our website, sign up for our services as a customer, request demos, receive marketing communications, or otherwise engage with us.
Note: If you are participating in a Voiceform survey or interview, please see our separate Voiceform Participant Privacy Policy for details on how we handle participant data.
Table of Contents
- Introduction & Contact Information
- Information We Collect (Website Visitors and Customers)
- How We Use Your Information (Website Visitors and Customers)
- Cookies and Similar Technologies
- Sharing Information with Third Parties
- Data Storage, Transfers, and Retention
- Your Rights and Choices
- Security Measures
- Children’s Data
- Changes to this Policy
- Questions, Concerns, or Complaints
1. Introduction & Contact Information
Voiceform is a platform that provides survey services, research services, AI-driven qualitative research services, and other customer, employee, and audience feedback services. This Privacy Policy (“Policy”) focuses on how we collect and process personal data from:
• Website visitors
• Prospective or existing customers
• Anyone engaging with our Site or services.
If you have questions or concerns about this Policy or your personal data, please contact our Data Protection Officer:
Data Protection Officer:
Artem Alekhin
103-2727 Steeles Ave West, M3J3G9
Toronto, Ontario, Canada
privacy@voiceform.com
2. Information We Collect (Website Visitors and Customers)
When you use our website or otherwise interact with us (excluding research studies), we may collect:
2.1 Contact Details
• Name, job title, employer name, and work email (e.g., when you request demos, sign up for newsletters, or create an account).
2.2 Technical & Usage Data
• IP address, browser type, operating system, device details, pages viewed, and links clicked.
• We collect this data through cookies and other similar tracking technologies.
2.3 Marketing & Communication Preferences
• Data you provide when subscribing to newsletters, webinars, or requesting marketing materials.
We may also obtain personal data from third parties or public sources (e.g., LinkedIn, trade shows, event registration lists).
3. How We Use Your Information (Website Visitors and Customers)
We use your information for purposes that include:
• Operate and Maintain Our Website: Ensure the Site functions properly and is secure.
• Respond to Inquiries & Provide Customer Support: Fulfill demo requests, answer questions, and offer assistance.
• Marketing & Communications: Send you updates about our services, newsletters, or promotional offers, where allowed by law or with your consent. When you provide your email after completing our personality test, we do not store any association between your email address and your test results, and your test responses are not used to personalize marketing communications.
• Analytics & Improvements: Understand how users interact with our Site, measure campaign performance, and improve our user experience.
• Other Legitimate Business Interests: Such as ensuring network and information security, preventing fraud, improving our platform, and enforcing our agreements.
4. Cookies and Similar Technologies
We and certain third parties use cookies, pixels, and similar technologies to:
• Remember your settings (e.g., language preferences).
• Analyze website traffic and performance.
• Measure the effectiveness of our marketing and outreach efforts.
• Provide you with more relevant content or ads on our site or elsewhere.
You can control cookies via your browser settings. Note that disabling cookies may affect some features or functionality of our website.
5. Sharing Information with Third Parties
We share your data in limited ways which include, but are not limited to:
• Service Providers: For hosting, analytics, email delivery, payment processing, advertising partners, etc. These providers are authorized to use personal data only as necessary to provide services on our behalf.
• Legal Compliance & Safety: If required to comply with applicable law, protect our rights or the rights of others, investigate fraud, or respond to a government request.
• Aggregated/De-identified Data: We may share aggregated data with partners or advertisers for marketing, analytics, or research—this data cannot be used to identify you.
• Business Transfers: In connection with a merger, acquisition, financing, or sale of all or a portion of our assets. We will notify you if a transaction occurs that affects your personal data.
6. Data Storage, Transfers, and Retention
• Location of Servers: We primarily store data on servers located in the United States and Canada.
• International Transfers: If you access our Site from the EEA, UK, or other regions, we rely on lawful transfer mechanisms to ensure adequate data protection.
• Retention Period: We keep personal data only as long as needed for the purposes described above or as required by law. You may request deletion of your data by contacting privacy@voiceform.com (where feasible).
7. Your Rights and Choices
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have certain rights regarding your personal data, such as:
• Access & Portability: Request a copy of the data we hold about you in a machine-readable format.
• Rectification: Correct any inaccurate or incomplete information.
• Deletion: Ask us to delete your data where legally permitted.
• Object/Restrict: Object to or request restriction of certain processing activities.
• Withdraw Consent: Where processing is based on consent, you can withdraw at any time.
To exercise your rights, please email privacy@voiceform.com. We will respond within the timeframe required by applicable law.
8. Security Measures
We employ industry-standard security measures to protect personal data, including encryption, access controls, and continuous monitoring. However, no method of storage or transmission is completely secure. We continually improve our security protocols to help ensure your data remains protected.
For more details on our security practices (e.g., SOC 2 Type II compliance, approved subprocessors), please visit trust.voiceform.com.
9. Children’s Data
Our website and services are not intended for individuals under the age of 18 (or higher age if mandated by law). We do not knowingly collect personal data from children in this context. If you believe we have unintentionally collected data from someone under the applicable age, please contact us to request deletion.
10. Changes to this Policy
We may update this Website Privacy Policy from time to time to reflect changes in our practices or legal obligations. If we make material changes, we will notify you by posting an update on this site or via email. Your continued use of our website after any such update constitutes acknowledgment of the modified Policy.
11. Questions, Concerns, or Complaints
If you have questions about this Policy or how we handle your personal data, please contact us at:
Voiceform INC.
103-2727 Steeles Ave West
Toronto, ON M6K0B4
Canada
privacy@voiceform.com
If you are in the EU or UK, you may also have the right to lodge a complaint with your local data protection authority.
