Subprocessor list
Last updated: Feb 8, 2024.
We take data security and privacy seriously. This page provides information about third party companies and services that we use and share data with. We never share data unnecessarily, and make sure to choose partners who meet our privacy and security standards.
The following list shows the service providers (sub-processors) and subsidiaries we use to deliver our services, where they are located, and a description of their purpose and the tasks they carry out.
List of third party services we use
Below you can find all the companies we may share data with, with an explanation of why. If you have any more questions about the data we share, please get in touch by clicking the Contact us button at the bottom of the page.
- Respondent: anyone answering a voiceform created by a customer
- Customer: anyone with a voiceform account using voiceform services
- Prospect: a potential voiceform customer
List of providers processing respondent, customer, and prospect data
Alphabet Inc (dba Google Cloud)
Storage and data management. Also speech to text transcription.
Provide support for respondents when contacting us by form for any doubt or to exercise their rights as data subjects.
Studying customer behavior while browsing and filling in voiceforms to improve the service and propose new features
Target marketing campaigns at relevant audience and profiling
AWS (Amazon Web Services Inc.)
Storage and data management.
A way for prospects and/or customers to book a meetings. This will store data submitted such as name, email, company name, phone number, and notes about upcoming meeting.
Functional Software, Inc. (dba Sentry)
Platform monitoring to make sure bugs are identified when they occur.
Google Inc. (G Suite/Google Workspace)
Email and document management for presentations, word processes, spreadsheets, etc. to support any business activity.
Studying customer behavior while browsing and filling in voiceforms to improve the service and propose new features
Studying customer behavior while browsing the website and product to identify areas for improvement.
Storing customer data such as names, email, notes, company name, phone number, and any other relevant information related to contact info of customers.
Identifying location data if customers would like to identify location of respondents.
International business machines corporation (dba IBM)
Analysis of responses. This includes sentiment analysis and keyword analysis.
Microsoft Corporation, Inc.(dba LinkedIn)
Identifying contact info for sales and communication purposes.
Mailgun Technologies,Inc (dba Mailgun)
Email communication with customers and respondents.
A way to measure, optimize and retarget audiences for advertising campaigns.
AI features such as AI Probing, transcription, generating a voiceform with AI, and summarizing responses.
Peaberry Software (dba Customer.io)
Email communication with customers and respondents.
Email communication with customers and respondents.
Studying customer behavior while browsing and filling in voiceforms to improve the service and propose new features
Allows us to manage daily operations and collaboration with essential stakeholders.
Managing our accounting needs and meeting our legal requirements by supporting the processing of the financial data of subscriptions, invoices, and billing details.
Financial data related to subscriptions, invoices, and billing details.
This is used for our website. If data is submitted to a form on our website, it will be stored.
