Use Case

Customer Feedback

Secure, privacy compliant data collection for customer insight.

Enterprise-grade surveys, forms and workflows to collect and analyze customer data for rich insight that creates better customer experiences.

CX Professionals trust Voiceform for data collection and insight
Slack
UserTesting
TechTO
DSP
Berkeley
Nonfiction Research
University of Cambridge
Echo Market Research

How we help CX Professionals

Capture data anywhere

Go where your customer is. Voiceform lets you share forms and surveys via link, chat, website or widget to unlock customer insight at the right moment.

Sharing a Voiceform through link, email or embed on website.
Collect all types of customer information

Organizations use Voiceform to hear their customers. Secure, multipurpose voice, text and video surveys, widgets and forms for any use cases. Our Voiceform templates also include pre-built forms for collecting feedback, data and more.

An illustration showing different question types including rating, multiple choice, video, date picker, etc.
Emotional Insight

Voice, video and text surveys and forms help to build data collection workflows that feel like a conversation. Additionally, save hundreds of hours on customer feedback analysis, as our analytics dashboard automatically provides you with insights such as sentiment analysis, topic extraction, drop-off statistics and more.

An illustration showing analytics from Voiceform surveys.
Data sharing and automations

We help you collect the best data, and use it however you need. With Voiceform, you can share data to anyone in your organization with ease, with thousands of possible integrations and automations, like Slack, Salesforce, Hubspot and more. Easily export all data collected to easily share and analyze across analytic tools.

Integrations

Capabilities for every need

Sentiment Analysis
Understand customers on a deeper level; View topic extraction and sentiment scores from responses
Conditional Logic
Make every voiceform feel personable. Ensure your audience is only asked questions relevant to them.
Auto-transcription
Collect global data. We automagically transcribe voice responses in 13+ languages
Integrations
Send voiceform data to thousands of tools you love, such as Slack and HubSpot.
Voice and Video
Mix and match voice and video questions with traditional form questions to max-out engagement.
Notifications
As data starts flowing, notifications help teams move fast and action any customer or vendor data.
Case study

See how TechTO uses Voiceform at events to boost ticket sales by 10%

10%
increase in ticket sales
2x
social media engagement
10x
more data
more data
Read case study
"One of the most important things for us at TechTO is to put out the best information that our audience and community cares about. Voiceform allows us to capture their feedback and highlight exactly what it is the Canadian Tech Ecosystem is most interested in."
Alex Reilly (TechTO)
Growth Marketing Manager
How it works

Use Voiceform with the tools you already love

Collect data with Voiceform and share it with over 5,000 applications like Slack, HubSpot and more.

We make collecting, sharing and analzying data a breeze

Get started for free. Get instant access to Voiceform features that get you amazing data in minutes.

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